Pricing for Optimum Internet ranges from about $45 per month up to about $80 per month. Optimum customers get a lot of speed for their money, especially on the lower tiersAfter the first year, prices will jump up by about $10 for month 13 and yet another $10 per month for months 14 on. So, after 13 months, that base package with cost about $60 per month. The quick price increase cuts into the long-term value of Optimum Internet service, but with such good speeds available at competitive introductory prices, it still provides a good overall value. The Optimum modem rental is about $10 per month and a wireless router is included for free. Optimum charges an installation fee to have the service professionally installed. Unfortunately, the amount of that fee is not listed anywhere on the optimum website. The same ambiguity exists with an activation fee that may or may not exist. The accuracy of these claims is highly questionable. Optimum does offer a free, self-installation option. The overall value customers get from Optimum Internet is good. Optimum could improve its customer service by publishing its fee structure so potential customers can know what to expect before ordering the service.
Is Installation Free For Optimum Customers Service
Optimum gives its customers all the cable TV choices they can want. Those include HD channels and movies, Free On Demand choices, and hundreds of their favorite channels. Cablevision Systems Corporation, which provides the service, was founded in 1973 as a cable television operator with 1,500 Long Island customers. Optimum support now says they cannot give me the Groupon promo 6 month free as their representative made a mistake of charging $69 instead of $89 installation fee. Cancelling withing 30 days so hopefully may get a full refund.